Independent reporting for new-build defects
New Home Defect Reports
For homeowners who engaged a project builder, found serious defects, and now need a clear, independent report that can be discussed with the builder, certifier, insurer, or property advisor.
Request a Defect ReportWhen a New Build Has Serious Defects
Many owners contact us after the builder has dismissed defects as minor, cosmetic, or acceptable. At that point, the owner needs independent reporting that explains what is wrong, why it matters, and what needs to happen next.
Our role is to inspect, document, and explain the defects in a report that is practical for rectification discussions, repair planning, and follow-up inspections.
What We Look For
- Defective workmanship, incomplete works, and poor finishing
- Water ingress, waterproofing, roof, flashing, and drainage concerns
- Cracking, movement, framing, slab, and structural concerns
- Non-compliance with plans, specifications, NCC, Australian Standards, or installation requirements
What the Report Needs to Do
- Identify the defect clearly and support it with photographic evidence
- Explain the likely cause, severity, and consequence of the defect
- Reference the relevant standard or requirement where applicable
- Set out rectification guidance that can be used in builder negotiations
How We Help
Brief the Issue
We review what has happened, the build stage, key concerns, and any relevant correspondence.
Inspect the Home
We inspect visible defects, take photographs, and consider plans, specifications, and workmanship.
Prepare the Report
You receive a structured defect schedule with findings, evidence, and rectification notes.
Support the Next Step
We can clarify findings, prioritise concerns, and re-inspect completed rectification work if required.
Ideal For
- Homeowners with a recently completed or near-handover project build
- Owners whose builder is disputing most of the listed defects
- Clients needing an independent report before approving repairs or payments
- Owners wanting clear defect priorities and practical rectification notes
Built for Clear Rectification Discussions
- Plain-English findings that owners can understand and act on
- Photos and observations that help remove ambiguity
- Compliance references where they strengthen the finding
- A practical pathway for repair planning and follow-up inspections
Important Scope Note
We provide independent building inspection and defect reporting based on the accessible areas, documents, photographs, and concerns available at the time of inspection.
If you have a handover date, progress payment, builder response date, or urgent access window, tell us early so we can confirm the most appropriate inspection and reporting pathway.
Need the Defects Clearly Documented?
Start with an independent defect report that sets out the observations, photographs, likely standard involved, and practical rectification pathway.